Shipping Time

General terms and conditions of online sales
Updated July 26, 2023

3.1 Price of Services and Products

The sale price of the Services and/or Products on the Website is stated in Euros and includes VAT and any other applicable taxes. The price of the Products may be changed by 22HBG at any time.

To the sale price, must be added the shipping costs of the Products, which are however indicated in the description sheet of each Product. These costs will be specifically stated at the time of payment, as listed below.

3.2 Payment of orders by the Customer

The Customer will always be solely and exclusively responsible for all costs arising from internet access services, telephony, and/or other expenses of any nature necessary to be able to access the platform.

The Customer pays for the order and shipping charges (where applicable) directly through the Website and/or App with a valid credit or debit card (the credit or debit cards accepted to date on the Website and App are: Visa and MasterCard), or through the PayPal or Stripe system.

The Customer agrees to notify 22HBG of any fraudulent charges to the card used for purchases on the Website and/or App as soon as possible to allow for timely action.

4 Delivery of Products
4.1 Delivery conditions

The purchased Products are delivered directly by 22HBG or its agents, within the time specified at the time of order, to the address specified by the Customer at the time of purchase and in accordance with the General Conditions of Sale.

22HBG is committed to making the order traceable, as agreed upon with its suppliers/carriers.

22HBG shall not be liable in case of delay in delivery, loss or damage of the goods due to causes attributable to the parties appointed by it (suppliers/couriers) in accordance with applicable regulations.

4.2 Shipping costs

The minimum amount of shipping charges is indicated on the Product description sheet and may differ depending on the delivery method chosen by the Customer at the time of order.

The total amount of shipping charges applied is shown to the Customer in the final order summary at the time of payment, before the Customer validates the order.

Shipping charges are considered accepted by the Customer at the time of purchase.

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